During winter, record-breaking winter storm named Elliot caused thousands of flight cancellations, leaving many travelers stranded and frustrated. 

But for one particular traveler, she took the frustration and turned it into a way of helping others who were struggling with travel at the time.

Brittany Loubier-Vervisch, a science teacher from Tampa’s Freedom High School, had to postpone her Christmas trip to meet her family because of the flight cancellations.

Brittany and her husband had decided to go hiking in Tucson, Ariz., at the last minute but called it off about 30 minutes before Southwest Airlines officially canceled their trip. As a result, the couple had to retrieve their luggage, and Brittany was amazed by what she saw.

I got there (and) was like, ‘Oh my God. I’ve never seen anything like this,'” she said. “Just piles of luggage everywhere between the carousels, multiple rows of luggage.”

While she was looking for her lost luggage, an idea popped up in her mind. She decided to help the owners of the bags who got separated from their luggage. She was searching through the piles of bags at the baggage claims and noticed that there were tags on them with the owner’s contact number, so Brittany sent them a text message.

“I was walking through the bags, like, ‘Oh, here’s your bags. Is this your name?’” Brittany explained. “And they were like, ‘Yes,’ I’m like, ‘Oh, here’s your other bags.’

Brittany sent between 70-80 text messages to people, letting them know where to find their luggage, according to InspireMore. Many of the travelers who lost their bags deemed the simple gesture of sending a text message “lifesaving.”

Taira Meadow, one of the grateful recipients of Brittany’s text messages, said, “One family came up, they were supposed to be flying … It was an adult, and they were supposed to be flying with older family members, and they had to collect like seven pieces of luggage.”

Brittany Loubier-Vervisch, along with her partner, was stranded in an airport, recently. She used her time to help others find their lost luggage. Photo from YouTube

“I texted the one person, and then they all came down, and he was like, ‘Oh my God, did you send me the text?’ And I was like, ‘Here’s your other bags,’” Brittany said.

Southwest staff said that they had never witnessed anything like that winter storm in all their years at the company. Southwest ended up having to cancel more than 15,700 flights.

Brittany advised travelers to always put a tag with their name and contact number on their luggage so that in case they encounter the same situation, a kind stranger might do the same and help them find their bag through a simple text message.

The most important thing is, there’s always something everyone can do to help others. Anybody could have done what I did. It was very simple,” Brittany said.

Many who received a text message from her or were moved by the pure gesture have expressed their gratitude for her on social media. While Brittany claims her good deed only benefited passengers at one airport out of hundreds in the United States, it made a huge impact on the travelers who lost their luggage.

“I mean, I’m happy to help people whenever I can,” she said. “It’s something that I put a lot of value on in my own life.”

Brittany’s small act of kindness has shown that sometimes a little help can go a long way in brightening up someone’s day.

Watch below to see more of how Brittany’s simple act of kindness, helped so many out.

Sources: My Positive Outlooks | Fox 13 | InspireMore